InterviewRunner - Land 5X More Interviews with AI

INTERVIEW RUNNER TERMS OF SERVICE AGREEMENT

Effective Date: July 12, 2025

1. ACCEPTANCE OF TERMS AND SERVICE OVERVIEW

These Terms of Service (“Agreement”) constitute a binding legal contract between you (“User,” “Customer,” or “you”) and EONXI Studio, Inc., a Delaware corporation (“Company,” “we,” “us,” or “our”), governing your access to and use of the Interview Runner platform and associated services (“Service” or “Platform”). Interview Runner is an advanced artificial intelligence-powered job application automation platform that streamlines the employment search process through intelligent matching, application optimization, and interview preparation tools.

By creating an account, purchasing credits, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement and all policies incorporated herein by reference, including our Privacy Policy and Credit Usage Policy. If you do not agree to these terms, you must immediately cease all use of the Service.

2. CREDIT-BASED SERVICE MODEL

2.1 Credit System Operation

Interview Runner operates on a proprietary credit-based consumption model rather than traditional subscription billing. Credits serve as the primary currency for accessing platform features, with different actions consuming varying credit amounts based on computational complexity and resource utilization.

2.2 Credit Purchases and Allocation

Users purchase credit packages through our designated payment processing partners. Credit purchases are final and non-refundable except as specifically outlined in Section 8. Credits do not expire unless your account remains inactive for more than eighteen (18) months, at which point unused credits may be forfeited.

2.3 Credit Consumption Transparency

The platform provides real-time credit balance information and detailed usage analytics. Credit consumption rates are clearly displayed before initiating any action that requires credit expenditure. We reserve the right to adjust credit costs for specific features with thirty (30) days advance notice.

3. USER OBLIGATIONS AND ACCOUNT RESPONSIBILITIES

3.1 Account Security and Authenticity

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breaches. You represent and warrant that all information provided during registration is accurate, complete, and current.

3.2 Permitted Usage Guidelines

You agree to use the Service exclusively for legitimate job search and career development purposes. The Service is designed for individual professional use and may not be used for commercial resale, bulk processing for third parties, or any purpose that violates applicable employment laws or platform policies.

3.3 Prohibited Activities

You expressly agree not to: (a) attempt to reverse engineer, decompile, or extract proprietary algorithms; (b) use automated scripts or bots to access the Service beyond provided API endpoints; (c) submit false, misleading, or fraudulent information; (d) interfere with or disrupt the Service's operation; (e) access data or accounts belonging to other users; or (f) use the Service for any unlawful purpose.

4. ARTIFICIAL INTELLIGENCE AND DATA PROCESSING

4.1 AI-Powered Features

Interview Runner utilizes advanced machine learning algorithms to analyze your professional profile, optimize application materials, and provide personalized career recommendations. By using the Service, you consent to the processing of your data through these AI systems for the express purpose of delivering enhanced job search capabilities.

4.2 Data Enhancement and Machine Learning

We may use aggregated, anonymized data from user interactions to improve our algorithms and service quality. This includes analyzing application success rates, interview feedback, and user behavior patterns to enhance the platform's effectiveness for all users.

4.3 Third-Party Integration Processing

The Service may integrate with external job boards, professional networks, and career platforms. When utilizing these integrations, your data may be processed according to the privacy policies of these third-party services in addition to our own data handling practices.

5. INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS

5.1 Platform Ownership

All intellectual property rights in the Service, including but not limited to software, algorithms, user interfaces, content, trademarks, and proprietary methodologies, remain the exclusive property of EONXI Studio, Inc. and its licensors. No rights are granted to you other than the limited license to use the Service as outlined in this Agreement.

5.2 User Content License

You retain ownership of content you submit to the Service, including resumes, cover letters, and personal information. However, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, and process your content solely for the purpose of providing the Service and improving our algorithms.

5.3 Generated Content Rights

Content generated by our AI systems based on your input, including optimized resumes, cover letters, and interview responses, becomes your property upon generation. However, we retain the right to analyze the effectiveness of generated content for algorithmic improvement purposes.

6. PAYMENT TERMS AND FINANCIAL OBLIGATIONS

6.1 Credit Package Pricing

Credit packages are priced according to our current rate schedule, which may be modified with reasonable advance notice. All prices are stated in United States dollars and are subject to applicable taxes and fees as required by law.

6.2 Payment Processing and Security

Payments are processed through PCI-compliant third-party payment processors. We do not store complete credit card information on our servers. You authorize us to charge your designated payment method for all credit purchases and applicable fees.

6.3 Billing Disputes and Resolution

You have sixty (60) days from the date of any charge to dispute billing errors. All disputes must be submitted in writing with supporting documentation. We will investigate all legitimate billing disputes and provide resolution within thirty (30) days.

7. SERVICE AVAILABILITY AND PERFORMANCE

7.1 Service Level Commitments

We strive to maintain high service availability but do not guarantee uninterrupted access to the Service. We target 99.5% uptime availability, calculated monthly, excluding scheduled maintenance windows and circumstances beyond our reasonable control.

7.2 Maintenance and Updates

We reserve the right to perform routine maintenance, implement security updates, and deploy feature enhancements that may temporarily affect service availability. We will provide advance notice of scheduled maintenance when reasonably possible.

7.3 Third-Party Dependencies

The Service relies on various third-party providers for infrastructure, data feeds, and integration capabilities. We are not liable for service disruptions caused by third-party failures, though we maintain contingency plans to minimize such impacts.

8. REFUNDS AND CREDIT POLICIES

8.1 Limited Refund Eligibility

Due to the immediate delivery nature of our credit-based service, refunds are generally not available once credits are consumed. However, we may provide refunds for unused credits in cases of proven billing errors, technical malfunctions that prevent service usage, or violations of our service commitments.

8.2 Technical Service Failures

If technical issues prevent you from using purchased credits for their intended purpose, we will either restore the consumed credits or provide equivalent credit value. Such remedies are available for thirty (30) days from the date of the technical issue.

8.3 Dispute Resolution Process

All refund requests must be submitted through our designated support channels with detailed explanations and supporting evidence. We will review all requests within fourteen (14) business days and provide written responses with our determination and reasoning.

9. PRIVACY AND DATA PROTECTION

9.1 Data Collection and Usage

Our data collection, processing, and protection practices are detailed in our Privacy Policy, which is incorporated into this Agreement by reference. We collect only the information necessary to provide and improve the Service, and we implement industry-standard security measures to protect your data.

9.2 International Data Transfers

Your data may be processed and stored in the United States and other countries where we or our service providers operate. By using the Service, you consent to such transfers and acknowledge that different privacy laws may apply in various jurisdictions.

9.3 Data Retention and Deletion

We retain your data only as long as necessary to provide the Service and comply with legal obligations. You may request data deletion at any time, though certain information may be retained for legal, tax, or legitimate business purposes as outlined in our Privacy Policy.

10. LIMITATION OF LIABILITY AND DISCLAIMERS

10.1 Service Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Damages

IN NO EVENT SHALL EONXI STUDIO, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST OPPORTUNITIES, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY.

10.3 Maximum Liability Cap

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EONXI Studio, Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any rights of another party; or (d) any content you submit to the Service.

12. TERMINATION

12.1 Termination by User

You may terminate your account at any time by providing written notice to our support team. Upon termination, you will lose access to the Service and any unused credits, except where refunds are specifically authorized under this Agreement.

12.2 Termination by Company

We may terminate your account immediately upon notice if you violate this Agreement, engage in fraudulent activities, or for any other reason at our sole discretion. We may also terminate accounts that remain inactive for more than twenty-four (24) months.

12.3 Effect of Termination

Upon termination, all rights and licenses granted to you under this Agreement will immediately cease, and you must stop all use of the Service. Sections relating to intellectual property, limitation of liability, indemnification, and dispute resolution will survive termination.

13. DISPUTE RESOLUTION

13.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Delaware.

13.2 Arbitration Agreement

Any dispute arising from or relating to this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in Delaware, and the arbitrator's decision will be final and binding.

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and EONXI Studio, Inc. individually. You waive any right to participate in class action lawsuits or class-wide arbitrations against us.

14. MISCELLANEOUS PROVISIONS

14.1 Entire Agreement

This Agreement, together with our Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and EONXI Studio, Inc. regarding the Service and supersedes all prior agreements and understandings.

14.2 Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any invalid provision will be replaced with a valid provision that most closely reflects the original intent.

14.3 Assignment

You may not assign this Agreement or any rights hereunder without our prior written consent. We may assign this Agreement and any rights hereunder to any affiliate or in connection with any merger, acquisition, or sale of assets.

14.4 Modifications

We reserve the right to modify this Agreement at any time by posting the updated terms on our website. Continued use of the Service after such modifications constitutes your acceptance of the updated terms.

15. CONTACT INFORMATION

For questions about this Agreement or the Service, please contact us at:

EONXI Studio, Inc.

Email: support@interviewrunner.io

Website: https://interviewrunner.io